Do you require the SumUp app installed on my device to use the integration?

Yes, if you’re using an Android device. No, if you’re using an iOS device, but it won’t hinder the integration to have it installed.

Can I process a refund for these SumUp payments in Commusoft?

Refunds will be managed via SumUp in order to ensure compliance with PCI regulations.

If I take a payment through Commusoft with SumUp, will it mark the invoice in Commusoft as paid?

Yes, the integration automatically updates the invoice and marks it as paid.

Does the SumUp payment go directly into my bank account?

SumUp offers a variety of payment solution agreements, depending on your business model. The type of agreement and account you have with SumUp will decide whether payments go directly into your bank account.

Does Commusoft handle the fees that SumUp charges for transactions?

No, you will need to adjust this fee manually in your accounting package.

Can I store card details for future invoices raised against the customer?

No, these details can not be stored when processing the payment, as it would break PCI DSS compliance rules.

What do I need to integrate with SumUp?

All you need is a SumUp account and Commusoft’s Go Paperless plan or higher.

SUMUP INTEGRATION

Get Paid Faster

Our SumUp integration connects Commusoft to SumUp’s Card Payment Terminal via Bluetooth, empowering your entire team to take payments in seconds.

Easily Manage Payments With Commusoft

Avoid Late Payments

SumUp gives you more ways to pay, so you can avoid both late, and non-payments.

Accept Payments in the Field

Quickly process transactions on the move and allow your technicians to take payments on site.

Sync Payments With Invoices

Reduce the admin time of inputting sales orders and marking invoices as paid with SumUp.

Get the Most From Sumup and Commusoft

Your mobile team can invoice and accept payments from customers directly from the job site. You can choose SumUp as a payment method on the Commusoft mobile app which then initiates the SumUp app or another interface on your mobile device which connects to the card reader. This allows you to process the card and automatically marks the invoice as paid in Commusoft.

What Is SumUp?

SumUp is a leading mobile point-of-sale (mPOS) company that empowers tens of thousands of merchants to accept and process card payments every day.