Every trades business relies on Office Managers like you to streamline daily operations. Whether you struggle with sorting files, building workflows, or managing customer communications, Commusoft dismantles the dysfunction of disorganisation. Discover how automation and custom workflows boosting team morale!
You have a lot on your plate. Customer queries and remote team management are nearly impossible to supervise without the right tools. A digital platform like Commusoft ensures you and fellow admins can expertly handle anything that comes up. When your tasks are automated, administrators have the capacity to focus on business building processes.
Automate workflows and gain freedom from tedious admin tasks.
“Commusoft has made a massive difference in the daily running of the business. We can now keep track of customers, send service reminders, and leave notes for the future.”
Katrina McConnachie
Plumbgas Services Limited
Work confidently, knowing you're protected from stressful errors.
“Commusoft takes the stress and hard labour out of many office tasks. Everything is in one place, making the day to day running of the office as smooth and pleasant as possible.”
Charley Marriner
JRS and Son Limited
Offer great experiences to prevent unhappy customers and complaints.
“Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders, and automated communications.”
Michael Sammon
Ainsdale Gas Limited
Paper based and clunky systems only cause headaches! A digital platform remedies the stress of actioning customer queries, sorting documents, and dispatching jobs. Automating repetitive and tedious tasks ensures you can reach your full potential. We’re on your side. With Commusoft, you’ll have more time to tackle your list of to-dos and fit in a well-deserved break!
Everyone depends on your team to up-to-date information. That’s why Commusoft organises job, technician, and customer management details into one CRM. You'll always know which customers are under contract, while having access to live appointment and team updates. With less pressure, your office team can confidently handle the heavy lifting, so your engineers can focus on the field.
Your team shoulders many customer disputes. When customers come with queries or complaints, you need a reliable system to ensure each matter is handled swiftly, accurately, and professionally. Commusoft chronologically records communications and notes against specific customer records. Nothing falls through the cracks.
Suzane Burke
Office Manager
R&S Plumbing & Heating Ltd
We've used Commusoft for over 10 years now and it's changed the way we work. Job records for all our clients helps our engineers when they're on site. Commusoft helps the office team manage estimating, invoicing and reporting; which ultimately benefits our clients."
Keep customers in the loop
Sending automated alerts and notifications with unique information tags boost customer satisfaction while lifting the burden from admins.
Book appointments through your website
You can accept job requests bookings any time of day through our self-service website booking portal. All the office team needs to do is assign the job to the right engineer!
Extend your availability to 24/7
Rather than assist commercial multi-property owners search for job reports, invoices, custom forms, and more, our self-service Customer Portal has everything they need, in one place.
Request tasks without placing a call
If your remote crew need anything from admins, like creating an invoice, making a purchase order, or scheduling a new job, they can create office tasks from the field.
Track team time cards
Rather than manual punch cards, or external timekeeping software, you can automatically or manually track your team's timekeeping details throughout the day.
With Commusoft, Office Managers can accomplish more each day without sacrificing the quality of your services. Whether supervising customer inquiries, or connecting with engineers on the road, the Commusoft platform ensures the up-to-date information you need is a click away!
Your office team can build detailed customer files with our customer database software, track your field crews with real-time vehicle tracking, and manage purchase orders with our supplier management software without breaking a sweat. Further, you can automate tasks like invoicing, service reminders, and customer alerts and notifications, freeing your staff to handle higher-value tasks.
Ready to learn more about how Commusoft can help your front office? Book a call with our team today!
Commusoft’s pricing depends on how many licenses you need, and which of our powerful plans you choose.
Our platform and suite of tools support both small and large service businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about each of our plans and pricing ➞
Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Learn more about Commusoft’s Free Trial!
Want to level up customer communications? Our guide covers forms, checklists, and the best practices you can follow. We also offer a practical template that can help you craft professional-looking forms of your own.
Mobile work is the very essence of the Trades. Discover how the Commusoft platform can help your team transform communications and field management!
You already know that repetitive tasks can harm your team's motivation and productivity. We discuss how a powerful workflow engine can help admins focus on more exciting duties.
