Commusoft’s all-in-one solution helps facilities service teams handle weekly and monthly maintenance work across different job types, empowering your contractors to accomplish more, with less pressure.
2218419
Jobs created in 2023
714695
Customers added in 2023
1485255
Invoices raised in 2023
We wouldn’t have been able to expand as fast as we have without Commusoft!"
Everything’s just very efficient and organised. We’re confident in being able to take on more customers. We’re able to take jobs on and not turn them down because we’re confident in knowing that we have a system that can handle a lot of customers.”
Ness Aguilar
Merit Facility Management
Store vital client contact details, job histories, asset records, communication logs, and more, all in one FM software. Further, Commusoft’s customer database automatically updates live team locations and tracked activities. Your admins can get the full picture without needing to call your field team!
Take weight off your admin staff and help them manage team diaries confidently. With custom job descriptions, skill types, and team shift patterns, your office staff can always assign the right engineer.
Keeping the office and field united is crucial. Commusoft’s mobile app offers many offline capabilities, ensuring engineers can work without interruptions. Data syncs to your team’s mobile devices in real-time when internet connection returns. Your employees will be in sync no matter what happens!
Want to prioritise customer support? As soon as your team begins to travel to the job site, your facility maintenance customers will automatically be notified with an on-the-way message and tracking portal link. Customers will know exactly who to expect and when.
Many facility managers are too busy to call or email your team. Allowing them to take care of their admin needs themselves can be the best customer experience! A personalised customer self-service login portal allows them to schedule jobs when it’s most convenient for them.
Each facility your team services comes with dozens of jobs per month. Rather than send an invoice after each appointment, our facility maintenance software can help your admins create and send consolidated invoices. From their personal digital invoice statement portal, facility managers can review and securely pay any time of day.
Each one of your services, whether your team inspects fire safety equipment, performs electrical testing, or installs green appliances, needs to be managed differently. Whether it’s a one-off job or planned monthly maintenance, Commusoft can help your team guarantee it’s handled appropriately.
Organize parts pricing, labour rates, and time to complete each service, and understand your margins with our ease-of-use facility inventory software. And get control of your budget, the costs of each service type, and deliberately price jobs.
Whether you’re managing repairs or broken assets, Commusoft allows your team to create as many custom estimate templates as you need. This ensures your field team can effortlessly quote for future jobs directly on-site. Or, your admins can build and send quotes; it’s up to you!
Maintaining commercial spaces requires flexibility to keep everything under control. With customisable workflows and self-service solutions, Commusoft's all-in-one facilities maintenance software ensures your logistics run without a hitch! Winning the work you want has never been easier.
Testimonials for Commusoft
"Commusoft is a big player; it really puts it all together for us, and without it, genuinely, we'd be lost...I would definitely recommend Commusoft."
Gurminder Jassal
G Jassal All Trades
Take control of team calendars
From facility installations, inspections, planned maintenance, to emergency repairs, your crew handle a wide variety of service types. Commusoft's facility maintenance software gives you the freedom to customise skill and job types, enabling admins to assign the perfect team member for the appointment. Reducing admin pressures ensures they can quickly, and confidently react when circumstances change. Impressing your facility maintenance customers has never been easier!
Keep admins and engineers connected
Your engineers and subcontractors handle a lot from the field. Instead of calling the office or taking paper notes, Commusoft's mobile app has everything they need. Your facility maintenance team can view important job and customer data, create documents, and complete jobs without a Wi-Fi connection. Your app automatically syncs with the main Commusoft platform. This means your office and engineers can focus on the work they care about most, instead of sending constant updates back and forth.
Update appliance records on site
Each building you service comes with different appliances and maintenance needs. For each contract type and PPM schedules you offer, Commusoft makes it easy to oversee service histories and manage assets from the office and field. Streamlined asset maintenance ensures engineers arrive to appointments with the correct parts and can make confident recommendations, such as a retrofit or complete replacement.
Oversee all parts, from check-in to installation
Handling a wide variety of service types means handling a wide variety of parts. Commusoft’s facility maintenance software streamlines parts ordering and inventory management for both your office and technicians. With real-time inventory and automatic reordering for regularly-used parts, you can stay on top of, and avoid, missing items or excessive stockpiling. Further, an organised stock system ensures your team can have access to the parts they need, when they need them.
Empower customers to help themselves
When phone lines are busy, or if they need access to job data outside of working hours, a personalised customer login portal has everything commercial facility managers need. From job statuses, reports, invoices, safety forms, and more, customer portals set your clients up for victory, while relieving admin burdens from your team. Further, with this solution, they can request appointments too; your team can always be there when customers need you!
Get the most from your Commusoft Plan
Commusoft offers monthly rolling license plans for facilities maintenance teams—ideal for your temporary or seasonal subcontractors. If you need something even more flexible, you can opt for daily licenses, which are charged each month based on the number of days used. Even if a subcontractor leaves your company, their work history and job data will stay in your system. Nothing gets lost.
Facility maintenance software helps trades businesses organise service appointments, contractors, and clients across various commercial properties. After all, it’s difficult to juggle so many moving parts without the right support.
Commusoft’s computerized maintenance management system stands apart with customisable contracted licensing options, asset maintenance software, customer database software, and service contract management software. Our work order management solutions will help your team create and implement standard workflows.
Further, we understand how offering self-service tools to your customers can reduce admin burdens. That’s why we offer powerful customer portal software, guaranteeing your commercial clients have 24/7 access to job records. With Commusoft, you can increase company availability and provide unmatched customer experiences, without any added stress.
Ready to see our facilities management software in action? Book a call with our team today!
Contract work is a significant part of commercial facilities maintenance. That’s why Commusoft’s service contract management software offers a variety of customisable solutions, including service level agreement tracking, personalised planned preventative maintenance schedules, automated contract renewals, custom invoicing and recurring payment terms, and more.
Digital contract management enables our clients to expertly manage varying levels of risk and offer custom solutions for their customers. After all, each facility your team oversees comes with unique needs and timelines. Standing apart from the competition, winning more business, and providing unmatched services depend on a streamlined service contract workflow.
We understand that facilities maintenance requires contracted work; that’s why we offer daily, monthly, or contracted licenses.
With Commusoft, you won’t need to pay for engineers when they aren’t working for you. This can help reduce your maintenance costs!
See our pricing page, and learn more about which plan could be a good fit for you!
Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing facilities maintenance businesses.
Our platform and suite of tools support both small and large facility maintenance businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about Commusoft’s pricing.
Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Learn more about Commusoft’s Free Trial!
Commusoft’s pricing depends on how many licenses you need and which of our plans you choose.
Learn more about Commusoft’s different plans and pricing!
We discuss how to reap the benefits of facility service management! From assets and parts, to subcontractors and managing different facilities, we cover how to prepare your maintenance business for anything.
Pleasing commercial clients while boosting recurring revenue is essential for all facility maintenance companies. That's why we created a service template to help you set your business apart and tips for retaining customers!
"Commusoft has directly helped us take on more business and manage everything efficiently. We've seen so much growth!"
