Customise Your Digital Forms
Easily build forms with a variety of question and answer types. Your team will always gather error-free information.
Say goodbye to tattered or lost documents and say hello to professional digital certificates! Commusoft's customisable eforms are perfect for collecting information from the field. We offer a variety of different question and answer formats, so you can design the perfect form and easily get them into your customers' hands.
Easily build forms with a variety of question and answer types. Your team will always gather error-free information.
Build a library of templates: from industry-standard certificates, to inspection forms, to anything in-between, you'll be prepared for any situation.
Engineers can accept digital customer signatures on site. This ensures your team will have a record of the customer's sign-off for the certificate completed.
While on site, engineers can complete forms with accurate information through their mobile app. Or, forms can be edited and completed on the web from the office.
Our customer database saves all digital files and custom forms against each customer's record. You'll never lose important documents again.
Forms are easy for engineers to complete and for admins to organise. PDF versions of your digital certificates can be sent as soon as they're complete.
David
Commercial Director
Ayrshire Tree Surgeons
With Commusoft we automate and centralise a lot of our checklists. We have a full repository of completed forms, and can refer back to them at any time.
We understand that each business likes to do things a little differently. Whether you start from one of our pre-existing templates or build your own from scratch, custom-made forms ensure your team records information your way. Commusoft’s custom form builder offers drag and drop, various question types, and advanced functionalities, like dependencies, putting you in the driver’s seat.
With Commusoft, your forms not only showcase accurate information from the field, but they look great too. You have full creative control over how your forms and certificates appear. Your branding, fonts, styling, and any other aspect of the design is entirely up to you. Simply create your vision for your document in Microsoft Word and sync it with the template you built in Commusoft.
Commusoft’s mobile forms experience is simple, guiding engineers through each section via their phone or tablet to maximise productivity while on site. A variety of smart tools make it faster and easier for forms to be completed accurately every time. Finally, they can obtain digital customer signatures too: perfect for compliance and authorisation.
Commusoft makes sending records to customers effortless. Your completed forms are always available within your records and can be printed or emailed in a few clicks. Whenever customers request a copy, your team are guaranteed to find what they need. Furthermore, commercial or multi-property clients can access these documents via their customer portal, without ever contacting your team.
Commusoft offers a collection of ready-made certificate templates for the renewables, electrical, oil, and gas industries. Our library includes the PAT certificate, CP12 Domestic Gas Safety Record, Gas Warning Notice (RIDDOR), and many more. Your crew can get started with the common certificates in the field straightaway. Or you can customise them to suit your needs, such as adding help text for engineers or follow-up questions.
Commusoft makes it easy for your team to collect precise information. We provide different options, such as question and answer logic based on specific dependencies and conditions. You can also incorporate yes/no questions, text answer fields, check-boxes, drop-down menus, and even file and photo attachments. It's up to you.
By integrating with Microsoft Word, you can finesse the visual aspect of your form with their powerful document editor. Begin by creating your form's question structure in Commusoft. Meanwhile, design the visual document as you like in Word. Next, use our Word add-on to drag and drop your form's question and answers to quickly map them into your document. Finally upload it into Commusoft and your form is ready to go.
As soon as a form is complete, your team can instantly email a PDF version to the customer. The customer’s name, relevant addresses, and any captured signatures will be automatically added to the form. Or, customers with access to personalised log-in portal can locate, download, and print forms for any of their properties.
Custom forms can help your business enforce site safety, meeting industry regulations, and document important job details for customers. With Commusoft, you can build and customise custom forms for practically any situation.
Some examples include site safety forms, installation checklists, and maintenance workflows. Engineers complete these directly from the job site and receive digital customer signatures. Once approved by your office staff, completed custom forms can be emailed, or mailed straight to customers.
Custom forms add a professional touch to your jobs, and make your business more memorable: increasing your chances of booking future jobs.
Digital certificates completely replace the need for paper certificates. Don’t worry, we’ll give you all the tools you need to quickly build your own and complete any digital safety certificate! Our client success team is more than happy to show your team how to create and complete custom forms in your personalised training calls. Learn more about training and onboarding with Commusoft.
To help you get started quickly, we have templates available for a variety of industry forms. Once uploaded, these templates are the starting point for you to build your own versions of these forms where you have the freedom to make any customisations you require.
We’ll help you ensure engineers complete their forms directly from the job site, receive digital signatures, and save them to the customer record straightaway.
If there are any bumps in the road, our client services team is a quick email or phone call away.
Unfortunately, we can’t commit to building customised forms for all of our clients.
Don’t worry, we’ll give you all the tools you need to quickly create professional forms on your own! Our client success team is more than happy to show your team how to create and complete custom forms in your personalised training calls. Learn more about training and onboarding with Commusoft.
If there are any bumps in the road, our client service team is a quick email or phone call away.
Yes! We offer a number of starting templates for existing gas and oil certificates, renewables, and electrical certificates. These offer an initial blueprint for you to upload into your account and are fully customisable by you.
Please note, it will be your business’s responsibility to ensure that these certificates are updated to meet any legal requirements, as they will not be maintained by Commusoft.
Starting gas templates include:
Starting oil templates include:
Starting electrical templates include:
Starting renewables templates include:
Our custom forms software pricing depends on how many licenses you need, and which of our powerful plans you choose.
Our platform and suite of tools support both small and large service businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
You will also need a Microsoft Word subscription to build and import your custom-made documents to Commusoft.
Learn more about each of our plans and pricing.
Discover more ways Commusoft helps engineers capture vital information directly from the field!
Commusoft’s mobile app empowers engineers to accept jobs, build reports, invoice and accept payments, and more, all from the field. This means your office and remote teams will always be in-sync.
Record asset information directly from the field, including type, model, and service history. With asset histories, your team can make informed parts or replacement decisions.
Host each customer and company you service in Commusoft’s organised customer database. With job details in one central location, you can stay on-top-of each customer’s unique needs.
Commusoft’s customer portal software empowers multi-property customers with a centralised database of invoices, job reports, and certificates they can access any time of day.
Whether engineers are filling in forms, answering questions, or collecting signatures, it’s important the process doesn’t take up more time than is necessary.
Dig into our best tips for what questions to ask in your forms, how to improve customer communication, and how to create designs that will help you stand out!
Commusoft was able to streamline productivity, organisation, and revenue growth while supporting the Premier Heating Solutions Ltd team as their business expanded.