MULTI-TRADES WORKFLOWS
Manage complex processes for each service you offer.
BigChange Alternative
Software Built for Multi-Service Trades
Get to know Commusoft, the field service management platform designed to streamline installations, maintenance, or emergency repairs for domestic and commercial service companies. We offer flexible licensing options, ranging from yearly, monthly, and daily options. As your business grows and changes, you’ll always have access to the perfect solution for your team.
Why Commusoft?
DILIGENT CLIENT SUPPORT
Thrive with a dedicated customer service team.
ADVANCED CUSTOMISATION
Create bespoke templates, forms, and reports.
The Best BigChange Alternative
Service Contract Management
Build and oversee elaborate service agreements
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Out-of-The-Box Contract Creation
We make it easy to manage complex contracts and agreements. From setting contract lengths, to assigning assets, and PPM schedules, Commusoft walks users through contract creation with a user-friendly set-up wizard.
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Planned Maintenance Schedules
Create PPM schedules based on monthly, quarterly, and annual services. Calendars can be customised and automated per client, and automated to ensure no appointment is missed. Plus, you can set custom SLAs to ensure agreements are met.
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Contract Invoicing & Payments
Get paid your way by setting custom billing and payment cycles per customer. You can generate automated, recurring, or consolidated invoices based on each client's weekly, monthly, or quarterly invoicing schedule.
Versatile Mobile App
Create powerful field workflows
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On-The-Go Job Information
Commusoft was built to make your engineers’ lives easier, not harder. From customer and job data, to asset and parts information, Equip your techs with everything they need to get the job done and provide unmatched customer service quickly.
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Custom Job Reports
Set custom processes based on your unique job types. Setting job arrival and leave questionnaires standardises services for each customer while ensuring engineers follow standard company processes.
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Offline Functionalities
Commusoft’s mobile app functions while offline. Your engineers can record information, and take site photos, and complete jobs as normal. All information will sync once the Wi-Fi connection returns.
Diverse Payment Methods
Get Paid Quicker with Various Ways to Pay
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Direct Debit & Credit Card Limits
Reduce credit card fees and set clear payment terms by setting limits. When an amount exceeds your set limit, Commusoft will automatically enable customers to pay through Direct Debit instead.
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Statement Portal
Reduce administrative tasks with powerful self-service tools. Simply email customers a link to their personalised digital statement portal, and allow them to review and settle their bills on their own.
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Mobile Payments
Enabling engineers to accept payments from the field has never been easier. Get paid via physical payment terminal, or allow customers to pay via QR code with Apple or Google Pay.
See How Commusoft Compares
10,000+
Contractors Trust Commusoft Daily
4.8/5
Average Review Rating
93%
Satisfaction with Client Support
