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Ever wondered what a customer journey is exactly? We uncover how you can use software to make every customer experience amazing.

From customer care to customer service, there's a lot to learn about providing the best customer journeys. Learn all about customer care!

We explain the benefits of customer self-service software and why it's essential for field service businesses. Learn everything, right here!

Customer service satisfaction is a must for field service businesses. See how you can encourage customers to stay happy and keep coming back.

We discuss the dos and don'ts of how to break bad news to a customer. Use these 6 strategies to manage expectations and win their loyalty!

If you're as dedicated to your customers as they are to you, then these giveaway and gift ideas can help you increase customer loyalty!

A customer self-service portal will make your trades business available to customers 24/7! Discover more reasons to use one, today!

Using customer feedback software and optimise you field service customer experience. Learn, understand, and feedback rapidly!

Do you know the best way to win a contract with an estate agent? Check out our five tips to help you stand out from the crowd.

Increase sales by converting leads, using a customer database, and maximising value. Learn how to manage your sales pipeline with Commusoft!

Explore the essential content marketing tips to increase sales and grow your brand. The better your content, the more success you'll find!

Ever wondered how to sell your services? When it comes to your gas, heating, or electrical business, we've got plenty of advice to share...

Are you eager to maximise sales and ensure every opportunity is as good as it can possibly be? We've got 5 tips to help boost your sales:

We're sharing 10+ sales techniques and tips. If you're a plumbing, gas & heating, or electrical business, explore our top sales tips, here:

From understanding the buyer's journey to the steps you can take to optimise diaries, here's how to write a quote for a job and find success!

Do you want to know how to get window cleaning jobs? Take these steps to improve how you market and sell your services, with our top tips:

Commusoft's digital job status dashboard helps multi-trade service businesses manage and action every service-related administrative task.

Tired of repetitive tasks? Discover how a workflow engine can save your team time and increase efficiency.

Discover how to create a landlord electrical safety certificate & EIRC's with software. Save time, reduce errors, and ensure compliance.

Service scheduling software can help manage appointments, employees, and improve customer journeys. Learn how Commusoft can help!

Service level agreement monitoring software can improve your SLA compliance rate, reduce penalties, and strengthen customer service.

Discover what a customer relationship management system is and see why managing data is so important for your field service business.

We discuss how the best parts inventory management software can help field service businesses optimise their parts operations. You can too!

Discover recommendations for the best PC or Laptop your Field Engineers can use! From the devices to the required specifications: take a look!

Discover the 10 steps involved with a heat pump installation; everything from regulatory compliance to post-installation support.

Get your free job sheet template and explore our guide so you can start creating easy-to-edit templates of your own! Explore your options.

Working with renewables? Here’s everything you need to know about becoming an MCS registered installer: certificates, application, and more!

Master the art of using an electrical contract template. Learn to avoid common mistakes and make impactful contracts for project success.

Is your business prepared to handle the renewable energy boom? Learn the best tactics for renewable energy asset management in this blog.

We're exploring everything about contracts for field services: from what what is contract management to recurring revenue. Take a look!

Here's a look at how to get property maintenance contracts. It’s tempting to think of price as the most important factor, but that's not all!

Explore marketing for plumbers and discover built-in software tools and strategies that will transform your business' marketing strategy!

Are you eager to understand which industry is the highest paying of the trades? Discover tools and solutions to help maximise your earnings!

This blog provides everything you need to know to create a professional plumbing invoice that gets you paid on time and improves cash flow.

Annual Recurring Revenue can bring stability. Discover all you need to know about using software to manage contracted revenue!

Digital payments are essential for your field service business. Discover how SumUp can help make customers happier and improve cash flow!

Balancing business and territory growth relies on a dedicated job pricing strategy. Discover 21 metrics to track with job costing software!

Instant bank transfer is the best way to take one-off payments. See how you can improve cash flow with Commusoft's GoCardless integration!

Here, we explore exactly what does DRC stand for and share more about VAT: Domestic Reverse Charge for service businesses.

"How much should I charge charge my customers?" Establishing price per hour can be difficult, so here's our pricing strategy guide to help!

The renewable energy industry is growing and your team needs to follow. Learn the best way to tackle recruitment and training for your team!

Is work-life balance really achievable? What can you do to work toward a healthier lifestyle? Explore our best tips, right here:

Effective sales team management requires a mixture of motivation and metrics. Combined, you can guide your team to success with these tips!

Building a recruitment and retention plan for your plumbing business is essential if you want to prevent talented staff from leaving!

Losing a good employee can be upsetting but it doesn't have to hurt your business. Here's how you can bounce back & attract new talent!

How to keep your employees from quitting is a challenge. But with these steps, you can create a plan to help you retain your talented staff!

There's no question about it: there's a UK shortage of engineers in the field service industry. But where exactly have they gone?

Diversifying the workforce is on everyone's mind. See why hiring female plumbers could be essential to growing your business!