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What Is Contract Management? Contracts for Trade Services
Discover the significance of service contract management and how your business can get the most from contracted customer agreements.
With unmatched dispatching capabilities, asset maintenance workflows, and reliable mobile app, Commusoft is the UK's best job management platform for commercial door installation, servicing, and repair. Discover how your door inspection business can get more done with less stress when opportunities come knocking!
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Streamlined admin and remote workflows make coordinating operations easier. Commusoft gives admins the freedom to complete more each day. Our industrial doors repair software and automations function as an extra team member, taking weight off your staff. With less pressure, they can focus on higher-value tasks and improve customer care.
From mandatory planned maintenance appointments, to emergency call-outs, a flexible way to handle any situation is essential. Customising each of your service types, like repairing factory doors, and tech skill and shift patterns, means admins can quickly assign the right team member.
Coordinating admins and remote teams is no easy feat. That’s why Commusoft’s web and mobile apps sync in real-time, or as soon as the internet connection returns. Automated updates reduce the need to place a call, meaning your teams can focus on what matters to them most.
Rather than contacting the office, building managers and other organisations you serve can access a personalised log-in portal. Any time of day, they can review live job updates, attached files, invoices, and more, for all their properties. Further, they can request appointments whenever they need.
Want to exceed customer expectations? As soon as your team begins to travel to the job site, your customers will automatically be notified with an on-the-way message and engineer tracking portal link. Customers will know exactly who to expect and when.
Collecting customer responses after each appointment allows your team to understand where you excel and what can be improved. Ultimately, gathering and analysing client evaluations ensures you can secure more referrals and better reviews, so you can win new and repeat business.
Your engineers want to focus on their work in the field, not the tedious admin processes behind them. Commusoft’s mobile app automatically updates the office, with travel and arrivals, parts and invoice requests, completed forms, and so much more. Your entire team will be in sync no matter what!
Engineers shouldn’t struggle to find information on doors. After all, each second matters during critical breakdowns. From the job site, they can view valuable asset details, with past service, inspection, and parts records. This time-saving solution guarantees faster repairs and happier clients.
Completing inspection forms is a considerable part of your field team’s days. The best automatic door maintenance software streamlines this process, allowing your engineers to efficiently complete forms from the field. Further, your team can create customised forms for each asset, service type, or more; it’s up to you.
Commercial door installation, maintenance, and repair businesses handle a variety of contract, asset, and service types. The Commusoft platform ensures remote teams can expertly organise all aspects daily operations, ranging from customer and job management, inventory, and more.
Boost monthly recurring revenue
Inspections and maintenance are essential for commercial doors. Whether you want to offer complex service plans, manage varying levels of risk, or simply increase the number of customers under contract, Commusoft can help. Your team can build a library of contract templates, set up auto payments through our GoCardless integration, and ensure a smooth renewal process for every customer. Further, we offer SLA monitoring, ensuring your team exceeds expectations. Taking control of repeat payments and contracted terms agreements has never been easier!
Get the best view of your business
Your admins need the best tools to effectively schedule your installation, maintenance, and repair teams. Whether appointments get cancelled, or your team needs to incorporate a last-minute emergency call-out, remaining unfazed is essential. Commusoft enables admins to seamlessly book and move appointments, stay in sync with techs, track your mobile workforce, and more. Ultimately, streamlined dispatching workflows impacts employee and customer happiness, and your revenue!
Arrive to jobs knowledgeable and prepared
Organise and monitor any commercial door you service in Commusoft’s asset maintenance software. We enable you to track all of your customer's assets to monitor work history and linked jobs, add service contracts and PPM, plus install and update records from the site. Manage appliances with customisable asset structures, sub-assets, and the ability to record any type of data against an asset.
Maintain your entire stock
Handling a wide variety of service types means handling a wide variety of parts. Commusoft’s automated door maintenance software streamlines parts ordering and stock management for both your office and engineers. With real-time stock levels and automatic reordering for regularly-used parts, you can stay on top of, and avoid, missing items or excessive stockpiling. Further, an organised system ensures your team can have access to the parts they need, when they need them!
Build custom certificates for any need
Build completely custom safety forms, checklists, assessments, and more, with our customisable form builder. Through the Commusoft mobile app, forms can be quickly completed and digitally signed on site and sent directly to customers via email. This way, you can guarantee your team is safe on the job site, and can collect the data your admin team needs!
Transform your installers’ on-site workflows
Your remote workforce can manage their entire workload from their mobile phones. Engineers can view important data, create documents, and complete jobs without any signal at all. Your app automatically syncs with the office as soon as your connection returns. Managing your admin and remote door inspection and repair workflows has never been easier.
Automatic door installer software is a digital management system that enables users to streamline and organise daily tasks for engineers in the field and admins in the office.
Commusoft’s job management software ensures that your entire team, wherever they’re working from, remain connected throughout the day. Your team can organise client details organised in our customer database, efficiently schedule engineers, offer various payment methods, and so much more. Explore all of Commusoft’s features to learn more.
Even more, Commusoft stands apart by offering unmatched customisations, automation, and customer self-service solutions. From personalised customer communications, streamlined admin workflows, and smooth field processes, we empower our clients to take full control of their day-to-day activities.
Ready to transform your door maintenance business? Book a call with our team to get started today!
We understand that maintaining assets is essential in the industrial and commercial doors industry. Commusoft’s asset maintenance software enables engineers to record valuable data from the field, such as make, model, the last date it was serviced, and more. Great asset management not only helps you complete appointments faster, it increases customer satisfaction too.
Our asset maintenance software supports many other aspects of the platform. Commusoft’s asset records gives door repair teams the context they need, so they can arrive on-site prepared with any replacement parts they need. Further, appliance management supports a dedicated planned preventative maintenance (PPM) strategy. Your team can be confident that all customer contracts and service level agreements (SLAs) are satisfied. Asset management can help your company reap the best benefits from working with repeat customers.
Want to efficiently oversee customer assets with Commusoft? Book a call with our team today!
Commusoft integrates with accounting software including Quickbooks Online, Xero, Sage Accounting, and a variety of payment gateways, business, and communication platforms too!
Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing industrial door maintenance businesses.
Our platform and suite of tools support both small and large gas businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about our pricing and packages!
Commusoft’s pricing depends on how many licenses you need and which of our plans you choose. To see all of our pricing details and which features are included in which plans, check out our pricing page!
Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Discover the significance of service contract management and how your business can get the most from contracted customer agreements.
This checklist will ensure you have the necessary tools to create an automated workflow. Check off what's already in place, and discover how to implement the others!
Learn about how your team can accept various forms of digital payments and all the benefits that come with offering more options.