Renewable Energy Asset Management Software for the Trades
Is your business prepared to handle the renewable energy boom? Learn the best tactics for renewable energy asset management in this blog.
Your team needs the right platform to effectively install and service electrical vehicle charge points. With flexible scheduling options, customisable tools, and automated features, Commusoft is the UK's best sales and job management software for EV charger teams. Discover how our proposal management, digital certificates, and asset maintenance tools can help you win lasting customers!
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Rather than contacting the office, commercial customers and other organisations you serve can access a personalised log-in portal. Any time of day, they can review live job updates, attached files, invoices, and more, for all their properties. Plus, they can request appointments whenever they need.
Want to exceed customer expectations? As soon as your team begins to travel to the job, your clients will automatically be notified with an on-the-way message and engineer tracking portal link. Customers will know exactly who to expect and when.
Acquiring customer responses after each appointment allows your team to understand areas where you excel and what can be improved. Ultimately, collecting customer feedback ensures you can secure more referrals and better reviews, so you can win new and repeat business.
Streamlined admin and remote processes make coordinating operations easier. Commusoft gives admins the freedom to complete more each day. Our EV charger installation software and automation function as an extra team member, taking weight off your staff. With less pressure, they can tackle higher-value tasks and improve customer care.
From mandatory planned maintenance jobs to last-minute call-outs, flexibility is essential. Commusoft can help your admins customise each of your service types, like station panel repairs, and tech skill and shift patterns. This level of organisation enables admins to quickly assign the best team member.
Coordinating admins and remote teams is no easy feat. Commusoft’s web and mobile apps keep everyone connected throughout the day. Our platforms sync in real-time, or as soon as the internet connection returns. Automated updates reduce the need to place a call, helping your team stay focused on their tasks.
Commusoft ensures electricians have access to detailed asset histories, including make/model and past service information. This way, your crew can confidently make informed recommendations, such as suggesting a small parts swap, or a full station replacement.
With Commusoft you can create custom workflows and site questionnaires. These will help ensure engineers follow standardised processes and record all necessary information for the office. You can guarantee safety standards are met, and that all customers receive the same level of care.
Through their mobile app, your electricians can complete customisable digital electrical certificates, such as EIC, at the job site. These documents are easily accessible in Commusoft, meaning your office team can send PDF copies to customers whenever needed.
Each service type your team offers, from domestic and small business charge point installations, inspections, and repairs, require dedicated workflows. Commusoft makes it easy for teams to organise new opportunities and funnel them into profitable jobs.
Work faster with digital templates
Whether creating proposals for residential or commercial clients, your sales team can create option templates for each EV charger you sell. These can be customised with live parts pricing, labour rates, margins, and more. This information makes it easy to understand which service types have the biggest impact on company revenue. Further, your team can include upselling options, such as cables, connectors, and other accessories. Presenting prospective customers with the best recommendations from your site inspection makes it easier to win the jobs you want most!
Shuffle appointments in a flash
Every EV charging station repair business deals with last-minute cancellations and call-out jobs. When circumstances change, your customers depend on a coordinated office and field response. This is how the best teams stand out. An intelligent scheduling software weighs electrician diaries, travel times, necessary skills such as "hardware repair", then suggests appointments from most to least efficient, all in seconds. Your admin simply selects the best option, and your engineer's mobile app automatically updates with everything they need to know!
Maintain records for each customer
Your EV charger installers can organise and monitor any station you service in Commusoft’s asset maintenance software. Our EV charger software enables you to track all of your customers' chargers to monitor work history and linked jobs, add service contracts and PPM. Your team can update records from the site and manage charging stations with customisable asset structures and sub-assets. Further, they can record valuable data, such as service histories and photos against specific chargers.
Increase customers under contract
Commusoft can help your team create custom plans and contracts for your domestic and commercial customers. Our contract management platform makes it easy to build and assign personalised service contract templates, PPM calendars, and billing terms. Even more, you can outline custom SLA tracking metrics and internal notifications. Staying on top of contracted agreements and increasing company profitability has never been easier.
Complete certificates in minutes
While on site, your electricians can complete industry-standard electrical safety certificates, job reports, and inspection forms with their Commusoft mobile app. After collecting a digital customer signature, documents can be sent via email. Your team can create your own custom forms such as an Electric Vehicle Charging Point Installation Certificate, or bespoke questionnaires for example. Your crew can easily collect the data your admin team needs. No more file cabinets or searching for lost papers!
EV charger installer software is a digital platform that facilitates sales processes and service management. From the first enquiry, through to the final invoice, Commusoft helps electrical teams manage all aspects of daily operations, from one platform.
Commusoft’s Sales CRM helps sales teams create custom pipelines, manage opportunities and follow-ups, and personalise proposals. This structure makes it easier for sales teams to identify successful strategies and create repeatable processes.
After the job is won, Commusoft’s job management software helps teams manage every aspect of the service. Office admins can streamline engineer calendars, manage customer and appointment data, oversee customer payments, and more. With customer and job information organised and accessible, the Commusoft system ensures your team can provide world-class customer journeys.
Ready to transform your electrical vehicle charging station installation business? Book a call with our team to get started today!
Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing EV charger electrical businesses.
Our electrical service work order software and suite of tools support both small and large EV charge point maintenance businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about our pricing and packages!
Yes we do; Commusoft’s mobile app was built so electricians can accomplish more the field, while streamlining communication with the office. Further, our mobile app offers a variety of offline capabilities, so your field team can be productive without Wi-Fi connection.
All data will sync to the main Commusoft web application and to the office staff once your connection returns.
From having access to customer and appliance histories, accessing your parts database parts, creating invoices, and so much more, Commusoft’s powerful mobile work app empowers your contractors with the data they need most.
Learn more about Commusoft’s field service engineer app, and discover how you can empower your team from the road!
Yes; Commusoft integrates with accounting software including Quickbooks Online, Xero, Sage Accounting, and a variety of communication, business, and supplier integrations too!
Check out all our integrations!
Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Learn about Commusoft’s Free Trial!
Is your business prepared to handle the renewable energy boom? Learn the best tactics for renewable energy asset management in this blog.
Learn how to efficiently manage complex commercial contracts at scale. Create, customise, and manage every contract with confidence!
Discover Commusoft's electrical certificate templates and see how your team can complete industry-standard forms from the field!