Domestic and commercial gas, plumbing, and heating requires coordination and organisation. Discover how gas engineers maximise service schedules, increase recurring revenue, and effortlessly record data from the field with Commusoft.
2218419
Jobs created in 2023
714695
Customers added in 2023
1485255
Invoices raised in 2023
Commusoft ensures engineers have access to detailed asset histories, including make/model and past service information. This way, your crew can confidently make informed recommendations, such as suggesting a simple parts swap, or a full boiler replacement.
Create custom workflows and site questionnaires to ensure engineers follow standardised processes and record all necessary information for the office. You can ensure safety standards are met, and that all customers receive the same level of care.
Engineers can quickly build and complete industry-standard safety certificates, such as CP12, at the job site. These documents are easily accessible in Commusoft, meaning your team can send PDF copies to customers whenever needed.
Commusoft enables our clients to offer a variety of invoicing and payment options. This includes deposit, final, and consolidated invoices and options to pay from the job site, online, automatically, or over the phone.
With Commusoft you can organise each service type you provide, like boiler installation or retrofitting, as well as by varying skill levels, such as apprentice. This guarantees dispatchers always assign the best team members for the job.
Increase monthly recurring revenue by offering tiered service plans for residential customers and complex contracts for commercial. Your team will always be aware of contracted agreements. Further, you can accept auto-payments with GoCardless.
Stand apart from competitors with unrivalled digital proposals! This professional solution lets your sales team include personalised site photos, videos, and various pricing options. Providing prospective customers with the best solutions makes it easier to scale business growth and profits.
Whether you replace boilers, outfit bathrooms, or inspect leaky pipes, you need a sales platform that makes it easy for your sales team to organise each unique opportunity. When nothing falls through the cracks, your salespeople can focus on winning deals – not searching for lost files.
Selling a new boiler? Why not offer different thermostat options too? Offering variety is a great way to prove to customers how much you care, and set you apart from competitors. After all, the more personalised your proposals, the better your chances are of winning more business and boosting your revenue.
Gas engineers need to efficiently juggle various service types, installations, and critical safety standards. Commusoft's gas engineer software streamlines the difficult processes that hold many teams back, making it the stress-free solution for scaling your business.
Easily schedule and edit jobs
A streamlined dispatching process and mobile team tracking ensures your team can maximise each day. Dispatchers can schedule the most qualified team members and effortlessly move appointments. Further, Commusoft enables seamless communication between admins and engineers, so nothing falls between the cracks.
Boost monthly recurring revenue
Inspections and maintenance are essential for heating and gas appliances. Whether you want to offer complex service plans, manage varying levels of risk, or simply increase the number of customers under contract, Commusoft can help. Your team can build a library of contract templates, set up auto payments through our GoCardless integration, and ensure a smooth renewal process for every customer. Further, we offer SLA monitoring, ensuring your team exceeds expectations. Taking control of repeat payments and contracted terms agreements has never been easier!
Decrease admin strain
Sending automated reminders can help boost recurring revenue. Admins can customise your service reminders to recur at any time interval and generate personalised communications based on your templates. Our messages even include an online booking link so your customers can set up an appointment right away. Automated service reminders is an important method of retaining customers and growing repeat revenue!
Arrive to jobs knowledgeable and prepared
Organise and monitor any gas asset you service in Commusoft’s asset maintenance software. Our heating service platform enables you to track all of your customer's assets to monitor work history and linked jobs, add service contracts and PPM. Your team can update records from the site and manage assets with customisable asset structures, sub-assets. Further, they can record valuable data, such as service histories and photos against specific assets.
Create gas safety forms in minutes
Your gas engineers can complete industry-standard gas safety certificates, job reports, and inspection forms with their Commusoft mobile app. Through the Commusoft mobile app, documents can be quickly completed, digitally signed, and sent directly to customers via email. This way, you can guarantee your team is safe on the job site, and can collect the data your admin team needs! No more file cabinets or searching for lost papers!
Create invoices for any occasion
Our professional gas engineers software can help you improve company profits! Your team can invoice on site or from the office as soon as a job is complete. Office staff can take deposits, send partial and final invoices, and receive payments online. Your engineers can invoice from their phone and let customers pay via card integrations. Or, commercial clients can handle payments through a personalised self-service statement portal. Getting on top of your financials and getting paid has never been easier!
Gas engineer software is a digital platform that is reinventing the day-to-day management of gas engineer and admin activities. The best team management systems help teams supervise all service opportunities, streamline scheduling and dispatching, and provide various payment options.
Commusoft can do this, and so much more. Our Sales CRM and Job management software enables our clients to take full control of each new enquiry through to the final invoice. Further, our system keeps entire teams in sync in real-time, empowering them to streamline their workload while offering the best customer experiences.
We’re an all-in-one solution, which means our clients can handle job scheduling, automated customer alerts and notifications, personalised gas certificates, invoices, financial reports, and so much more, from one place. Whether on our desktop or mobile app, your admins and engineers will always have access to the information they need.
Ready to see Commusoft’s gas engineers software in action? Book a call with our team today!
We understand the importance of gas safety and compliance in the gas, plumbing, and heating industry. That’s why Commusoft offers a dedicated custom forms system. This platform allows admins to build certificate templates, such as CP12 or CP16, on Microsoft Word. Once built, they can easily import templates to Commusoft.
Your library of templates can be accessed by engineers via the Commusoft mobile app straight from the work site. They won’t need to sort through messy paper documents; digital gas certificate software enable engineers to quickly complete forms with no extra hassle. Furthermore, they can collect customer signatures too.
These documents are safely stored within Commusoft and can easily be accessed by admins. If a customer requests, admins can send PDFs or print them. Commercial customers with a personalised customer portal log-in can retrieve, review, download, and print documents any time of day.
Learn more about digital CP12 certificates!
Yes, you can create and upload custom forms to Commusoft. This is useful if you want engineers to collect site-specific information, such as a safety survey, or complete an equipment checklist, for example. Your team has complete control over how they operate and look.
Just like your digital certificates, custom forms are safely stored within Commusoft, and can easily be accessed, downloaded, or printed.
Commusoft’s pricing depends on how many licenses you need and which of our plans you choose. Please note, our product is not suitable for businesses with less than 4 members.
To see all of our pricing details and which features are included in which plans, check out our pricing page!
Commusoft integrates with accounting software including Quickbooks Online, Xero, Sage Accounting, and a variety of communication, business, and supplier integrations too!
Check out all our integrations!
Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing gas heating and plumbing businesses.
Our platform and suite of tools support both small and large gas businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about our pricing and packages!
Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Learn about Commusoft’s Free Trial!
Estate agents aren’t going to contracts to just anyone—they’re looking for reliable gas engineers that can provide them with a certain level of service. So, how can you win estate agents’ business from your competition?
Switched On London's team of gas engineers and electricians improved organisation, increased efficiency, and removed paper with Commusoft.
Landlord gas safety certificates got you down? Discover how digital forms can help your team gather the information they need, while improving customer care and organisation!
