Adam
Director
786 Electricals Ltd
From organised customer records, a smart scheduling system, and flexible ways for customers to pay, see why Commusoft is the UK's best mechanical service software.
Commusoft’s intuitive job schedule is easy to view and easy to edit. Accommodate last minute job changes and immediately notify your engineers.
Store customer contact details, job history, asset records, communication logs, and more, all in a mechanical and electrical services software.
Engineers can manage their remote work processes from their mechanical service mobile app. Your crew and office staff will always be in sync.
Allow your customers to schedule mechanical inspections or call out appointments through your website, or by phone.
Stay on top of your planned preventative maintenance (PPM) schedules, service contracts, and SLAs.
Impress customers with professional mechanical and electrical safety certificates and forms, excellent service, and widen your customer base.
Get paid faster by generating M&E invoices from the field and office – or let the system automatically invoice for you.
Track real-time stock, suppliers, and every part, so you don’t aimlessly spend your budget on extra fittings and spare parts.
Oversee all aspects of your mechanical service business. Commusoft automatically generates a variety of reports, which can be viewed on your dashboard.
Commusoft’s mechanical and electrical service software organises every aspect of your office and mobile team’s days. Whether you repair refrigeration systems, install cooking equipment, or inspect cooling systems, our all-in-one system ensures you provide unmatched customer service, resulting in larger profits.
Adam
Director
786 Electricals Ltd
Organise vital customer information
Clear communication between customers and businesses is a foundation of the M&E industry. Commusoft’s customer database for mechanical and electrical businesses organises all of your customer data, job histories, and contacts in one place. Your team will never again feel the sting of being unprepared.
Build accurate service estimates
Sleek M&E quotes and proposals are easy to create with our mechanical service software. They can be created from the office using convenient templates. Benefit from sending multiple options and add-on choices to customers, plus easily accept deposit payments online.
Pivot when customers are in need
Help your time accommodate emergency appointments! Commusoft’s intelligent scheduling software automatically suggests appointments based on time of day, drive time, team shifts, and engineer skills, so your team can seamlessly pivot and increase your cash-flow.
Impress customers with professional M&E forms
Build custom M&E certificates, job reports, and mechanical and electrical inspection forms within Commusoft. Our certificates are professionally branded with your company logo and colours. Your team can complete forms on site on our mobile app and collect digital signatures straightaway.
Complete M&E invoices in the field
Commusoft’s mechanical service software comes with a variety of invoicing customisations. Depending on your preferences, and types of works carried out, your team can create consolidated, final, or automated mechanical services invoices, to name a few. Or, commercial clients can handle payments through a personalised self-service statement portal. Our organised record keeping ensures your team will know who has paid their invoices, needs to be sent one, or who might need a reminder to pay!
With mechanical service software, you can prioritise customer service with custom proposals software, invoicing software, and message templates for different jobs and customer types with customer database software. Personalising customer journeys is becoming increasingly important, and mechanical services software helps give your customers the best possible experience.
Keep them in the loop by sending reminders with service reminder software and on-the-way messages with personalised customer alerts and notifications! Giving them convenient options to give you their business has never been easier. Mechanical service software can help your team organise customer records and communications, so you can build a loyal customer base.
Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing mechanical service businesses.
Our platform and suite of tools support both small and large service businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about our pricing and packages.
Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Learn about Commusoft’s Free Trial!
From inputting customer data, to writing emails, to chasing payments; there are all sorts of jobs you and your team take care of every day. A workflow engine can help.
A great customer journey is essential for the health of your M&E business. Here's how you can deliver unmatched customer care.
"Commusoft is a big player; it really puts it all together for us, and without it, genuinely, we would be lost."