Ep. 4 | How Have Buying Habits Changed?
Success in the Field
How have customers’ buying habits changed in the field service industry?
Join Jason and Jack as they share their thoughts in episode 4 of Success in the Field. They discuss:
- The ongoing shift towards convenience buying
- The role of trust and reviews in the buying journey
- Changing expectations of how to take payments
If you enjoyed this episode, please share it with anybody else you think may be interested using the links to the side. Plus get in touch with us on social media to let us know your own thoughts on buying habits! You can reach us on: Twitter, LinkedIn, Facebook.
Success in the Field
Success in the Field is a video series for field service professionals. Each episode we discuss the rapidly changing field service industry and how you can accelerate your business’s success in the field. Make sure to subscribe to stay up to date!
Now you’ve learnt about buying habits, how about improving your general sales strategy? We’ve put together the Ultimate Sales Strategy Guide, which helps you develop the mindset, structure, and skills needed to implement a winning sales strategy.
Hosted By
![Jason Morjaria](https://www.commusoft.co.uk/wp-content/uploads/2022/05/Jason-no-branding-scaled-e1652974538710-300x281.jpg)
As Commusoft founder, Jason has over 15 years of experience building software for field service companies and working with businesses to understand their challenges. Jason created Success in the Field to share his insights and discuss vital topics for the field service industry, all with the aim of helping companies grow their business and improve customer journeys.
![Jack Sargent](https://www.commusoft.co.uk/wp-content/uploads/2022/05/Jack-no-branding-scaled-e1652974603395-300x300.jpg)
As Commusoft's sales manager, Jack has spoken with thousands of field service companies to discuss their business needs. Jack joins Success in the Field to to bring his knowledge of the day-to-day challenges tradespeople face and the many stories that Commusoft clients have shared with him over the years.
Other Videos in This Series
![creating field service quotes with aaron mcleish photo](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season2-ep14.jpg)
Ep. 14 | How to Get Your Quotes Approved and Close More Deals
Sales - July 29, 2021
![success in the field women in trades hattie hasan cover](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season2-ep13.jpg)
Ep. 13 | Women in Trades with Hattie Hasan of Stopcocks
- March 31, 2021
![success in the field lead generation video francis rodino lead hero](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season2-ep12.jpg)
![field service customer finance](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season2-ep11.jpg)
Ep. 11 | Customer Finance & the Field Service Industry with Vendigo
Sales - December 15, 2020
![handling pressure employee wellbeing](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season2-ep10.jpg)
![Success in the Field episode 9](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season2-ep9.jpg)
Ep. 9 | Innovation in Location & Easy Addresses with what3words
FSM Software - November 11, 2020
![Success in the Field Episode 8](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season1-ep8.png)
![Success in the Field episode 7](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season1-ep7.png)
Ep. 7 | How to Build Trust and Win Jobs
Sales - August 10, 2020
![Success in the Field episode 6](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season1-ep6.png)
Ep. 6 | Customers Expect Convenience. How Are You Adapting?
Customer Experience -
![Success in the Field Episode 5](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season1-ep5.png)
Ep. 5 | How Do Customers Find Your Business?
Marketing -
![Success in the Field Episode 3](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season1-ep3.png)
Ep. 3 | How Has Service Scheduling Evolved?
FSM Software -
![Success in the Field Episode 2](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season1-ep2.png)
Ep. 2 | How Does Communication Impact Customer Journeys?
Customer Experience -
![Success in the Field Episode 1](https://www.commusoft.co.uk/wp-content/uploads/2021/12/SitF-Thumbnail-season1-ep1.png)
Ep. 1 | How Do You Improve Customer Journeys?
Customer Experience -